Communication Skills

“The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.” 
​— Malcolm Gladwell

What you'll master​​

• Practical communication skills you can draw on to improve efficiency in a business environment.
• The knowledge and skills to run an office effectively and communicate professionally as part of a large team.
• The ability to apply conflict and stress management techniques, and deal with employee and customer complaints.

​Requirements

• A deep desire to connect with others for success.

​Description
Discover the NeuroCognitive and Behavioral Approach. Learn how 4 brain structures run our lives and how to take control.

The NBA (or Neurocognitive and Behavioral Approach) is a fascinating, innovative and multi-disciplinary approach born out of 25 years of scientific research. It combines the fields of neurosciences, social psychology, behavioral sciences and many more to come up with one overlaying, comprehensive theory which gives unique insights in our complex human nature. It was originally developed by the French scientist J. Fradin. 

Contents and Overview  
Learn how to communicate more effectively at work and achieve your goals. Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologise. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages.

​By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

​Who this course is for:

• Professionals who want to improve on their people skills
• Anyone with an interest in human behavior
• Individuals looking for personal development

Course Fees Include

• Training materials
• Course certificate for each delegate
• Venue costs, lunch and teas (excluding accommodation)
• Follow-up coaching support service

Book Now

*Training 5 or more people?
Request a group discount: info@gestaldt.com

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Communication Skills Course