Conflict Management
Effective conflict management is essential for maintaining a productive and harmonious workplace. Our Conflict Management Training equips your team with practical skills to identify, address, and resolve disputes quickly and constructively. By fostering clear communication, empathy, and problem-solving techniques, this training reduces workplace tension, minimizes disruptions, and enhances collaboration.
Investing in conflict management not only improves employee morale but also drives performance and innovation by creating an environment where differences lead to growth instead of division. Gestaldt Consulting Group’s tailored programme adapts to your organisation’s specific challenges and culture, ensuring measurable outcomes and long-lasting impact.
Empower your leaders and staff to transform conflict into opportunity.
What you’ll learn
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Use differences of opinion and conflicts constructively, leading to growth and creativity.
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Create a psychologically safe work environment that encourages open communication and trust.
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Implement the 6 Steps to Conflict Resolution.
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Establish conflict resolution guidelines, procedures, and training for your organisation.
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Use proven strategies and powerful communication skills to prevent and manage conflict.
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Get to the root cause of conflicts and prevent resentment from lingering and conflicts from re-occurring.
Course content
Module 1
The Understanding Conflict module provides a comprehensive exploration of conflict dynamics within organisations. It equips participants with the skills to identify sources of conflict, analyse underlying interests, and apply effective resolution strategies. This module emphasises practical techniques for managing disagreements constructively, fostering collaboration, and enhancing communication. Ideal for leaders and teams seeking to transform conflict into opportunities for growth and innovation.
Module 2
Our Preventing Conflict module equips leaders and teams with essential skills to identify potential sources of conflict early and navigate challenges proactively. Through practical strategies in communication, empathy, and problem-solving, participants learn to foster a collaborative environment that minimises misunderstandings and promotes positive interactions. This module is designed to enhance workplace harmony, boost productivity, and support long-term organisational success.
Module 3
The Conflict Resolution module at Gestaldt Consulting Group is designed to equip leaders and teams with practical strategies to effectively identify, address, and resolve workplace disputes. Through a combination of case studies, role-playing exercises, and evidence-based techniques, participants learn to foster open communication, manage emotions, and negotiate win-win outcomes. This module emphasises proactive conflict management to minimise disruption, improve collaboration, and enhance overall organisational productivity. Tailored to fit your company’s unique culture, it ensures sustainable conflict resolution skills that contribute to a positive and productive work environment.
Limited Enrolment
Limited Enrolment
✺ Frequently asked questions ✺
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Our courses are fully accredited by recognised industry and educational bodies (SETA), ensuring they meet rigorous standards of quality and relevance. This accreditation validates the curriculum, faculty expertise, and the overall educational experience to support your professional growth effectively. For specific accreditation details related to the course you are interested in, please contact our support team directly.
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This course will give you skills in conflict management to successfully turn disagreements and conflict into productive communication so that you can not only solve your shared problems but also grow in emotional intelligence and experience enjoyable relationships with others.
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A willingness to learn a new way of thinking.
A desire to improve your communication and work through conflicts at work.
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Anyone who wants to learn how to prevent and resolve conflict through effective communication techniques and proven strategies.
Leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff.
Leaders and managers who want to create a low-conflict, high creativity work environment for their employees, departments, and teams.
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Conflict management skills to solve problems and maintain healthy relationships.
How to prevent disagreements from becoming unhealthy conflict.
A concrete framework and steps for entering into difficult conversations and resolving conflict.
The mindset, confidence and skills to facilitate conflict resolution.
The advantages and disadvantages of different communication styles.
How to calm and manage yourself during conflict.
Conflict management on the job with lots of real-world examples.
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Training materials.
Certificate for each delegate.
Venue costs, lunch and teas (excluding accommodation).
Follow-up coaching support service.