Emotional Intelligence

Unlock your team's full potential with our Emotional Intelligence (EI) training at Gestaldt Consulting Group. In today’s fast-paced business environment, technical skills alone aren’t enough. Emotional intelligence—the ability to understand and manage your own emotions while effectively navigating interpersonal relationships—is the key differentiator for leadership, collaboration, and innovation.

Our tailored EI training equips your workforce with critical skills such as self-awareness, empathy, conflict resolution, and effective communication. This leads to improved teamwork, enhanced decision-making, and greater resilience under pressure. Companies that invest in emotional intelligence see measurable increases in employee engagement, customer satisfaction, and overall organisational performance.

Partner with Gestaldt Consulting Group to design a custom EI programme that aligns with your strategic goals and company culture. Let us help you build a stronger, more adaptive, and emotionally intelligent workforce that drives sustainable growth and operational success.

What you’ll learn

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    Define emotional intelligence and its importance in the workplace.

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    Understand the neuroscience of emotions and how to use them to be more effective.

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    Discover the benefits of emotional intelligence.

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    Measure and develop your own emotional intelligence.

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    Build awareness through hands-on tools for emotional literacy and pattern recognition.

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    Determine emotional intelligence goals for moving forward with an action plan to take you beyond this training.

Course content

Module 1

The Introduction to Emotional Intelligence module provides a foundational understanding of the key components that influence personal and professional success. Participants will explore the five core elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. This module emphasises the impact of emotional intelligence on leadership effectiveness, team collaboration, and decision-making. Through practical insights and real-world examples, learners will gain the tools necessary to recognise and manage their own emotions while effectively navigating interpersonal dynamics in the workplace.

Module 2

The module on Emotional Intelligence (EQ) versus Intelligence Quotient (IQ) will provide a clear understanding of the fundamental differences between these two critical aspects of human capability. Participants will explore how IQ measures cognitive abilities such as logical reasoning, problem-solving, and technical skills, while EQ focuses on a person’s ability to recognise, understand, and manage emotions in themselves and others. The module will also highlight the practical implications of both EQ and IQ in leadership, teamwork, and decision-making, emphasising why emotional intelligence can often be a stronger predictor of professional success and effective interpersonal relationships. Through case studies and interactive exercises, learners will gain insights into balancing and leveraging both intelligences for enhanced performance and workplace harmony.

Module 3

The Practice Emotional Intelligence module is designed to enhance leaders' ability to recognise, understand, and manage their own emotions while effectively navigating the emotions of others. This module emphasises practical strategies for improving self-awareness, empathy, and interpersonal communication, which are critical for building stronger teams and fostering a positive workplace culture. By applying the principles learned, participants can improve decision-making, reduce conflicts, and lead with greater emotional resilience and adaptability. This targeted approach equips professionals with the tools needed to drive both personal and organisational success.

Limited Enrolment

Limited Enrolment

✺ Frequently asked questions ✺

  • Our courses are fully accredited by recognised industry and educational bodies (SETA), ensuring they meet rigorous standards of quality and relevance. This accreditation validates the curriculum, faculty expertise, and the overall educational experience to support your professional growth effectively. For specific accreditation details related to the course you are interested in, please contact our support team directly.

    • Practice the Six Seconds Pause.

    • The Body Mind Heart Scan.

    • Navigating Emotions with V-E-T.

    • Practice T-F-A Framework.

    • Understand Your Emotional Intelligence.

    • Set Your Goal.

    • KCG Tip Sheet.

    • A willingness to practice the exercises and not just "learn about EQ".

    • Experience in a work environment helpful.

    • Professionals who want to boost their edge for success by increasing their people skills, self-management, and decision making.

    • Leaders looking to gain more engagement and results from their team through evidence-based techniques.

    • Define emotional intelligence and its importance in the workplace.

    • Measure and develop your own emotional intelligence.

    • Understand the neuroscience of emotions & how to use them to be more effective.

    • Decode the messages of emotions.

    • Respond rather than reacting to emotions.

    • Build emotional self-awareness.

    • Discover the benefits of emotional intelligence.

    • Set your goals for future success.

  • Choosing online or classroom learning depends on your needs, how you learn, and your goals. Online learning is flexible, easy to access, and may cost less. Classroom learning offers structure, routine, and direct interaction. Contact us to plan your learning.