Communication Skills Training

“The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.”
— Malcolm Gladwell

In today's fast-paced business world, effective communication has become the cornerstone of successful team collaboration. As businesses strive to stay ahead of the competition, the ability to streamline communication within teams has never been more crucial. The art of effective communication goes beyond simply exchanging information; it involves understanding, empathy, and clarity. By fostering an environment that encourages open and honest dialogue, teams can unlock their full potential and achieve remarkable results.

What you'll Master in this Communication Skills Training

Practical communication skills you can draw on to improve efficiency in a business environment.
The knowledge and skills to run an office effectively and communicate professionally as part of a large team.
The ability to apply conflict and stress management techniques, and deal with employee and customer complaints.

Requirements for Communication Skills Training

A deep desire to connect with others for success.

Description of Communication Skills Training

Discover the NeuroCognitive and Behavioural Approach. Learn how 4 brain structures run our lives and how to take control.

The NBA (or Neurocognitive and Behavioural Approach) is a fascinating, innovative and multi-disciplinary approach born out of 25 years of scientific research. It combines the fields of neurosciences, social psychology, behavioural sciences and many more to come up with one overlaying, comprehensive theory which gives unique insights in our complex human nature. It was originally developed by the French scientist J. Fradin.

Contents and Overview of Communications Skills Training

Learn how to communicate more effectively at work and achieve your goals. Communications Skills is an essential training designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologise. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages.

By the end of the workshop, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

Who should enrol for Communications Skills Training

Professionals who want to improve on their people skills.
Anyone with an interest in human behaviour.
Individuals looking for personal development.

Workshop
This workshop focuses more on practice rather than theory, and with a much shorter duration than a course.

Unlike a course, this workshop focuses on learning practical skills, which can be learned and applied in a shorter time.

Because it is much more dynamic and practical, this workshop is engaging.

Some workshops last a maximum of 8 hours, and can be divided into a few days or be held in a single day.

Workshop Fees Include