“There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energised employees who believe in the mission and understand how to achieve it.”
— Jack Welch
What you'll master
This Performance Management workshop will show you how to integrate Performance Objectives, Critical Success Factors and Key Performance Indicators into a performance management system applied by a highly skilled leadership, managerial, and supervisory team.
This will enable the top-performing companies to not only develop future and existing leaders but also formulate robust performance management processes. This includes regular performance reviews and detailed appraisals, merit-based reward and recognition, staff development aligned with business needs, and defensible approaches to low or non-performance. Managers need to customise their strategies to each staff, whether developing stretched goals for over-performers or dealing with difficult and or low performing staff. The correct design and usage of SMART objectives also enable requisite to follow through and play an integral part in any performance management system.
Contents and Overview
At the end of this workshop, you will learn to:
Who this workshop is for:
Designed after extensive research and aligned to global best practices and benchmarks, this workshop is suitable for a wide range of professionals but will significantly benefit:
This workshop focuses more on practice rather than theory, and with a much shorter duration than a course.
Unlike a course, this workshop focuses on learning practical skills, which can be learned and applied in a shorter time.
Because it is much more dynamic and practical, this workshop is engaging.
Some workshops last a maximum of 8 hours, and can be divided into a few days or be held in a single day.
Workshop Fees Include